Outsourcing your customer service
Outsource your customer service, even outside office hours. Qualitative and efficient customer care with our customer contact team.
Affordable, professional and human.
Our customer service multiclient solution enables us to serve any customer from 8am to 10pm. Our employees can log into your system to, for example, view order statuses or schedule appointments. Multiclient is ideal for organisations that do not have the volume to hire a permanent customer contact team, but still need high-quality customer care.
All our employees are trained on your brand. They are true brand ambassadors.
A worthy customer experience.
A service that grows along with your organisation.
Our flexible service is often significantly cheaper than an in-house customer service. This way, you have the advantages of always being available, but not the costs of a full in-house staff. In short: we are the partner for growing companies that see that customer contact is of great value!
More information in our brochure
In our brochure you will find more information about our services. Good customer care is important. But which option suits your organisation best? And how do we do it at ContactCare?
Overview of the different options
The value of good customer care
The personal touch
Customer care for large and small organisations
Extensively trained at the ContactCare Academy
All your contacts within reach.
When you subscribe, we provide your own environment on our MyCare platform. This means that you can always check your usage and listen in on conversations. This means you will never be confronted with surprises. Calls can be listened to and reviewed in the system. It also allows you to view usage data and invoices. The reporting tool provides a quicker insight into the subjects of the calls and the problems customers encounter. This input is valuable and provides insight into how to optimise your processes. Our customer service manager will be happy to help you.
Romy de Roo
Chief operating officer
During our conversation, I am curious about your challenges and I might even be able to give you some tips. Pick a time and I will contact you.