ContactCare Academy

E-learnings in customer service

Through our learning platform, we teach customers remotely how to provide a good service that makes a positive impact on the customer. In addition to these training modules, we also deliver learning platforms fully branded in your corporate identity.

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An essential part of the learning journey

We learn differently these days. Listening to long stories in a classroom distracts many people from the main message. Our attention span is getting smaller and smaller. It is therefore not surprising that we have become accustomed to spending half the day on our phones and taking in news when it suits us. Luckily, we have internet!

Easy, fast and effective learning. Exactly when it suits you.

E-learnings are an indispensable part of the learning mix. It gives students the freedom to choose when and where they learn. As a result, information can be stored better and learning is more fun!

Transferring knowledge efficiently is therefore no longer just the domain of a teacher. By creating content once and then improving it, teaching becomes qualitative, more scalable and cheaper.

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All knowledge in 1 place

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Accessible anywhere, anytime

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Dashboards & reports

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Easy to adjust

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Use video & audio

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Playful self-assignments

De solutions

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Branded learning environment

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Training templates

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Phone app

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Tailor-made training

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Memotrainer

More than just testing knowledge.

As an organization you want your employees to grow, but you expect commitment in return. After all, a learning program only works if the learner really wants to contribute to his or her personal development.

By learning online independently, responsibility is placed with the participants. In order to gain insight into the user’s behaviour, in addition to competences, initiative and motivation can also be tested.

More information in our brochure

In our brochure you will find more information about our education and training courses. Here, we elaborate on our vision of good learning and good customer contact. Our core focus is always on being able to feel each other out during a conversation.

Download the brochure

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Being more empathetic

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The DISC method

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Learning in a way that suits you

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What we train on

Romy de Roo
Chief Operating Officer

Time for a proper chat? Schedule a call.

Schedule an appointment in my calendar for an orientational meeting of about 30 minutes.
During our conversation, I am curious about your challenges and I might even be able to give you some tips. Pick a time and I will contact you.

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