Change management & implementation
Change requires experience and good planning. We assist organisations in defining and achieving their objectives.
We can well imagine that you would like us to be involved not only in providing advice, but also in the implementation and management of the change. Of course, you also find it important that the change is perpetuated and that we ensure that processes are secured. We will provide guidance in this process.
A great start
Often an organization is already busy with customers, employees and other stakeholders. If, in addition, a change is involved, there is usually no time in house to carefully supervise the subsequent steps. After all, a change usually has consequences, think of technological developments, new business models and other organizational forms. This in turn affects, precisely, people! It’s not just about implementing new ways of working, processes and technologies, but especially about a new way of looking, thinking and interacting.
This requires good planning and guidance. We specialize in helping boards, departments, teams and individuals in a transformation.
- Lean, increasing efficiency
- Business process re-engineering, aimed at restructuring business processes and structures
- Change management
In our brochure you will find more information about our services. Here, we elaborate on our vision of a good customer journey. And the importance of consistent communication that matches your brand promise.
The importance of customer journey
Consultancy within ContactCare
Change management the way you want it
Romy de Roo
Head of consultancy
During our conversation, I am curious about your challenges and I might even be able to give you some tips. Pick a time and I will contact you.