We are so proud of our staff. A new group within ContactCare has completed the course 'Be the Boss of Yourself & Help Others'! Congratulations Eric, Jamy, Janine, Linda, and Tess!
At ContactCare, we are dedicated day in and day out to the professional and personal development of our employees. This aligns with our mission: helping people move forward. We find it essential that our employees are supported in their growth by following a clear development path.
“A course with unexpected learning moments!”
Jamy | Trainee Team Leader
What does it involve?
Within the organization, there is an opportunity to follow a traineeship to become a team leader. One of the learning modules is the course 'Be the Boss of Yourself & Help Others'.
The section 'Be the Boss of Yourself' is about articulating what you want to learn: personal development. The 'Help Others Move Forward' part focuses on assisting others, either as a buddy to your colleagues or as a stepping stone to roles like leader, trainer, or consultant. Every employee with the ambition to develop themselves can enroll in this course.
“What you learn can be applied not only in work situations but also in personal life.”
Linda | Customer Expert
The course consists of various components, including time management. The skills learned here are applicable in both work and personal life. We are delighted with how Linda experienced this. She shared the following:
“I applied the course 'Time Management Made Simple and Planning and Organizing' to my personal life because I hadn't yet had much opportunity to practice at work. By planning my personal life, things at home and surrounding areas ran much smoother. I also applied coaching exercises and feedback on my children, which helped them engage more easily and achieve more.” – Linda
What do you learn during this journey
During this journey, participants must demonstrate that they take charge of their own development path. As a participant, you will be able to coach people, address them, and provide feedback on specific situations where the development of yourself and others is highlighted.
You have shown which metrics are important for you and your department, guiding any necessary actions, and have outlined these actions. You are ready for the next step.
The certificate
Of course, everyone receives a certificate after completing the course. It’s another great milestone for your CV!
Are you excited and curious and see yourself working at ContactCare? Quickly check if we have a position for you in our open vacancies. Who knows, you might just be holding a certificate in your hands soon, just like our top achievers 🎉.
