Overwhelmed customer service or no customer in sight? For one organization, it's extremely busy, for another, it's forced to stand still... Even within customer contact, the differences are enormous. We are happy to give you a few tips for your customer service during Corona.

Are you also experiencing extreme pressure on your customer service?
We're here to help you with these 10 tips to manage customer expectations as best as possible. This is your chance to show them what you're made of.

Tip 1: Honesty is the best policy

Clearly indicate on your website, possibly via a pop-up, that your customer service department is very busy and that a response will take longer than usual. Take a look at the examples…