We can't avoid it any longer: the English language. The announcements at the station, when you need a slightly larger size in one of the big fashion stores, or when you order your daily coffee-to-go; where isn't it used?

In fact, a total of 1.6 billion people worldwide (Statista, 2019) speak English as their first, second, or third language. We're becoming more international. The same goes for customer service.

You might have noticed that consumers are increasingly communicating in a foreign language. Even if your focus is on the local market, you might still get a phone call that starts with: “Do you speak English?” If you ask us, the answer is: “Yes, we do!

It's no surprise that the English language is also called a bridge language. For us, it is natural to offer customer contact in multiple languages, providing optimal service. Just as English forms a bridge between different languages, we form the bridge between your organization and your customer.

* By the way, other languages can be discussed.