We are proud to announce that ContactCare opened a new wing in its building yesterday! The opening was officiated by the first resident and client of this wing, SIM-only provider Simpel.

With this expansion, we are literally spreading our wings because, in addition to offering Shared Customer Service for over 10 years, we are now opening our floors to Dedicated projects. Our client Simpel is the first to enter part of the BPO wing, and our managing director Mark Hekkelman is very pleased about this:

The growth that ContactCare and Simpel have experienced together recently made this a logical step, and of course, a wonderful continuation of an already long-standing client relationship.

Innovative setup

To realise the setup of workspaces for Simpel, we collaborated with Logitech Software. This was a deliberate choice, as our agents can provide the highest quality to our clients using the resources of this technologically advanced company.
The opening of the new wing was, of course, not complete without balloons, cake, and a photo opportunity with Youri Treur and Esmée Rovers from Simpel and our managing director Mark Hekkelman.